At Charity Experience, we pride ourselves on delivering high-quality, exclusive products and experiences. Due to the nature of our offerings, all sales are final. Please carefully review our Return Policy below.
- No Returns or Refunds
Once a purchase is completed through our platform, we do not accommodate any returns, refunds, or exchanges. This policy applies to all products, memorabilia, merchandise, and travel experiences.
- Auction and Charity Purchases
All items purchased via charity auctions are considered final sales and are non-refundable.
- Travel Experience Bookings
For travel experiences, once payment is confirmed, any cancellations or changes to the booking must be made directly with the travel provider. Please refer to the specific terms provided for each travel experience.
- Exceptions
The only exceptions to our no-refund policy are:
- Defective or damaged products: In the rare event that you receive a defective or damaged product, please contact us within 7 days of receipt, and we will assist you with repairs or replacements where applicable.
- Contact Us
If you have any questions about this policy, please contact our support team at:
Email: support@charityexperience.com
